Mutare City Council and its residents seem to be headed for a showdown emanating from standards of service delivery with the matter now likely to end in the courts.

The United Mutare Residents and Ratepayers’ Trust which last week gave an ultimatum to its council to respond to their queries regarding service delivery said they are now taking the legal route after what they perceive as being taken for a ride.

Trust programmes coordinator, Mr Edson Dube said their calls to council for engagement on pertinent issues regards service delivery are all falling on deaf ears.

“We have been trying to engage the city fathers regards to service delivery and we feel that we are not making any headway. Last week we were of the opinion that they would at least heed our calls for an urgent council meeting but it was not held. We are now calling for a boycott of rates payments pending legal action,” he said.

The Mutare City Council on the other hand said it is keen to ensure that harmonious relations with its residents exist adding that service delivery is always top on their agenda.

“While we are aware of the challenges that we have, as a local authority it is also critical to note that we have been working hard to rectify anomalies that have been there. We want to restore quality and effective service delivery which we also hope to achieve when residents pay up what they owe to the City of Mutare,” said City of Mutare spokesperson, Mr Spren Mutiwi.

While the Mutare City Council has been on a blitz to get rid of illegal vending in the central business district, infrastructure such as roads, street lighting and the drainage system tell the tale of a city that is in urgent need of a revamp.