Zimbabwe will mark World Consumer Rights Day this Wednesday, amid concern over the high cost of digital services.
High internet service charges, slow speeds, limited infrastructure and unfair contract terms will feature on the agenda for the World Consumer Rights Day set for this Wednesday.
Consumer Council of Zimbabwe (CCZ) Executive Director, Ms Rosemary Siyachitema said the digital world is evolving fast but consumer protection is always lagging behind.
“Our concern and focus are issues to do with internet connectivity and all things digital. We need digital networks which are accessible, affordable, reliable and safe,” she said.
The consumer rights celebrations are held globally on the 15th of March each year and draw attention to consumers’ concerns in different service sectors.
This year’s commemorations are running under the theme: ‘Building Digital World Consumers Can Trust.’