A church service was this morning held at the United Bulawayo Hospital as families of victims of the West Nicholson bus accident came to collect the remains following the completion of the genetic testing process to positively identify the charred bodies.

It was a heart rending moment as family members sobbed as they emerged from viewing the remains of their relatives.

Those who spoke to ZBC News said while it was painful to hear of the accident, they are grateful of the genetic testing process which enabled them to identify their relatives to facilitate closure and burial.

The remains were later taken to Nyaradzo Funeral Company, which came in handy through its special risk insurance scheme to facilitate burial logistics for most of the victims who had no funeral cover, said Mr Benson Mukandiwa an administrator in the company.

“We have come in to assist in this national disaster and ensure that the burials are with dignity and respect especially for those who don’t have funeral cover insurance so this we feel is our community responsibility,” he said.

Chairperson of the Civil Protection Unit for Matabeleland South Province Mrs Sithandiwe Ncube said she was happy with the manner in which all stakeholders participated in managing the national disaster.

“We have seen a business unusual approach by all stakeholders who have assisted in this sad situation and this has also given comfort and support to bereaved families,” she said.

A total of 32 people perished in the accident and only 28 have been positively identified while four remains are yet to be identified.

Some of the victims were from Guruve, Gwanda and Zvishavane.