The private security services sector is optimistic it will ward off depressed demand for services experienced last year as industry and commerce are showing signs of recovery.
Security firms are anticipating increased activity this year which will aid growth of the sector following a period of sluggish growth due to liquidity constraints and a harsh macro-economic environment which saw firms closing shop.
Speaking to ZBC News on the sidelines of a private security services seminar on customer service excellence, Peace Security managing director, Dr Abel Mubango said the sector which is reliant on performance of industry and commerce in the past year experienced several challenges but remains optimistic of an upsurge in economic activity.
Technical expert in the private security services sector, Mr Kudzai Mujikwa, implored personnel to enhance service delivery so as to foster customer loyalty.
The security industry is currently working on a regulatory framework to foster business growth and employment creation on the backdrop of an influx of security companies.