Jerera Growth Point in Zaka came alive this weekend, as villagers thronged the centre for a road show held by Radio Zimbabwe in collaboration with the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), to bring awareness on consumer rights regarding postal and telecommunications services.
Users of telecommunication services should know their rights and the channels to follow should they feel dissatisfied with these services.
POTRAZ Executive Officer Research and Policy Mr Phibion Chaibva urged the villagers to report those who vandalise infrastructure like boosters.
He also highlighted the need to monitor children in their use of the internet.
“Isu ve POTRAZ tinoda kuti muzive kodzero dzenyu pamunoshandisa ma phone nezvimwe zvakaita se internet. Pane zvamunotarisira kubva kunemakambani ezvemafoni, imiwo pane zvamunotarisirwa kuti muite. Tinokumbrawo kuti mobetsera pakuchengetedzwa kwema booster enyu ari munharaunda dzenyu. (As POTRAZ we want you to know your rights regarding telecommunications and use of internet. You have your expectations as the consumers while mobile phone operators have their expectations as well. We urge to help safeguard base stations in your respective areas),” said Mr Chaibva.
It was a road show that the villagers of Zaka appreciated, with the lucky ones walking away with prizes.
“Tadzidza kodzero dzedu, panyaya dze maphone. Zvakawanda chaizvo zvatanga tisingazivi. (We have been made aware of our rights regarding mobile phones, and there is a lot that we did not know),” said one villager.
“Toda kuvatenda, ve Radio Zimbabwe, pamwe chete neve POTRAZ kuti vatirangarirawo kuno jerera. (We thank Radio Zimbabwe and POTRAZ for coming to Jerera),” said another villager.
The jovial crowd was not deterred by the rains which fell as they stayed put until the show was over. One of their own, musician Knox, who hails from Zaka, kept the crowd on its feet throughout his performance.