Mutare City Council came under fire for their short-comings in service delivery as residents have threatened to march to Civic Centre in protest of the poor services the city fathers are offering.

Sakubva residents are breathing fire over City of Mutare’s poor engagement with residents as they accused the local authority of neglecting them by not providing essential services like water and sanitation and seeing to the maintenance of their houses which is the council’s responsibility.

Most of the houses are in a deplorable state and they are mostly occupied by the elderly.

The mayor Councillor Blessing Tandi was castigated for failing to reach out to people who so desperately need his attention.

“We want to know if we have a mayor and what he is doing. Does he know that there are people in Sakubva who need his attention or does he think we are a ghost suburb? We will go to his offices for his attention,” said one resident.

“The town clerk said people should come for payment plans but does he know that the reception we receive at the offices is unbearable? Something has to be done,” Another resident said.

The residents were given solace by the director of provincial affairs who promised to take up their grievances to the Minister of State for Manicaland Dr Ellen Gwaradzimba.

“We will engage the mayor but will also take the issues to the Minister, so don’t worry,” said Mr Kennedy Mugarisanwa Director of Provincial Affairs.

Sakubva is the oldest high density suburb in the eastern border city and most of the infrastructure is old and in a deplorable state.

Total transformation, however, is expected when the urban renewal project kicks off soon, according to the responsible authorities.