Zimbabwe is looking to align with top economies in the world in the recognition and protection of consumer rights.
In pursuit of this vision the Ministry of Industry and Commerce is spearheading the crafting of the Zimbabwe Consumer Protection Bill that is set to be tabled before Parliament in the near future.
Zimbabweans’ consumer rights have been violated mainly because there is no legal framework to enforce the observance of consumer rights, hence the unjust practices being witnessed in the market.
With this in mind, the Ministry of Industry and Commerce invited the Parliamentary Portfolio Committee on Industry and Commerce to sensitise them on the overview of the Consumer Protection Bill so as to encourage them to fast-track its adoption.
“There is great need for this bill to be fast-tracked so that it becomes a law. Violation of consumer rights continues unabated in Zimbabwe as there is no law to hold service providers accountable,” said Mr Never Katiyo, the Director for Legal Services in the Ministry of Industry and Commerce.
The Board Chairperson of the Consumer Council of Zimbabwe Mr Phillip Bvumbe explained the rationale of pressing for an act of parliament with regards to consumer rights protection.
“When consumer rights are protected it improves equity, accountability and transparency as well as protecting the citizens from consuming services and goods that are detrimental to their well-being,” said Mr Bvumbe.
Speaking on behalf of the Portfolio Committee on Industry and Commerce, Chiredzi West legislator Farai Musikavanhu said they will be moving with great strides to promote and protect the interests of Zimbabweans by making sure that the bill is passed into law.
Protection of consumer rights is critical for any country and their observance speaks volumes of the efficiency and effectiveness of such an economy.